Effective Date: 7/28/2026
MVP Logistics (“MVP,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your choices regarding that information, including SMS/text messaging communications.
1. Information We Collect
We may collect the following information when you interact with us (through our website, by phone, by email, by text, or as a customer or carrier partner):
– Contact information (name, company, email address, phone number, mailing address)
– Shipment, billing, and account information
– Communications you send us (emails, form submissions, text messages)
– Website usage data (via cookies/analytics tools)
2. How We Use Your Information
We use the information we collect to:
– Provide quotes, coordinate shipments, and manage your account
– Respond to inquiries and provide customer support
– Send appointment reminders, shipment status updates, and account notifications
– Improve our website and services
– Comply with legal and regulatory obligations
3. How We Share Information
We do not sell your personal information. We may share information with:
– Carriers, warehouse partners, and vendors as needed to provide our services
– Service providers who support our operations (e.g., CRM, TMS, IT systems), under confidentiality obligations
– Authorities when required by law
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. SMS/Text Messaging Program
By opting in, you agree to receive SMS/text messages from MVP Logistics related to service updates, quotes, appointment confirmations, and information relevant to your request.
– Message frequency may vary depending on your engagement with our services.
– Message and data rates: Standard message and data rates may apply, depending on your mobile carrier plan.
– Opt-out: You can opt out of receiving text messages at any time by replying STOP to any message or contacting MVP Logistics directly. After opting out, you may receive a final confirmation message.
– Help: For help, reply HELP to any message or contact our support team at (888) 390-5320 or info@mvpship.com.
– Consent: Your consent to receive text messages is not a condition of any purchase.
By participating in our SMS/text messaging program, you agree to these terms as part of our [Terms of Use](/terms-and-conditions).
5. Data Security
We maintain reasonable administrative, technical, and physical safeguards to protect your information.
6. Your Choices
You may contact us at any time to:
– Update or correct your information
– Opt out of text or email communications
– Ask questions about this policy
7. Changes to This Policy
We may update this Privacy Policy from time to time. The “Effective Date” above reflects the most recent update.
8. Contact Us
MVP Logistics
2860 Vicksburg Lane North
Plymouth, MN 55447
(888) 390-5320
info@mvpship.com